Digital should add,
instead of subtract
The Design Process starts with ‘understanding’ – which happens in ‘iterations’ (cycles), instead of ‘getting it right the first time’.
How might our Organization better understand what Customers truly value ?
🔗 Exploring and uncovering insights that the co-founders didn’t yet notice
How can we use this knowledge to consistently make the Customer Experience better ?
🔗 An iterative process to navigate uncertainty and get to success faster
What other things are contributing to what the Customer is going through at the front-stage ?
🔗 Accounting for org change, involving employees and designing for them too
* Questions adapted from TISDD.com (pages 4-6)
How others describe me:
“You see things which other people cannot see, or will not see”
“You quickly connect and find common ground with strangers”
“Energetic young man with brilliant new ideas. It is always a pleasure to work with him and to see how he comes up with solutions. He works very fast but always keeps focused on the main topic. I can recommend working with Marius any time!”
– Boudewijn, Co-founder
see the project 🔗
“A real self-starter; and brings a lot of energy to the team. In the project we worked on he pro-actively sought out novel ways to solve the problems, and brings in a lot of interesting background. Plus, he’s eager to learn.”
– Thatcher, Design Engineer & Business Developer
see the project 🔗
Hello 👋 I am Marius
I love to take good pictures and explore the world with my bike.
Curiosity, exploration and persistence are noticeable in how I work too.
I’d like to join a Team and help a large Organization climb the ‘design maturity ladder‘.
Let’s enjoy more of the ‘business benefits‘ that Design can offer. This is especially important after 2020.
Designers sharpen an organization’s understanding of their user: their unstated needs and considerations. Their contexts and daily routines.
By facilitating collaborative sessions, we (the Designers) steer sessions to account for key perspectives and help different departments meet on common ground.
We speed up the feedback loop, deliberately seek to be corrected and ensure that big decisions rely on human truths.
Good Design
is good Business.